ECM Flow

ECM-Flow is a patient management system developed by an Emergency medicine specialist to improve the functioning of any Emergency Centre. The key focus was to deliver all the vital information with minimal input required by the Emergency Centre team. There are multiple features that are Emergency Centre specific that improve patient flow, emergency care (ie stroke) and improve the functioning of the myriad of different staff that are required to manage an Emergency Centre. ECM-Flow is currently managing two large emergency centres.

Key features include:

ECM Training

ECM training consists of multiple online courses designed to educate and train emergency and critical care staff. Currently the requirements for working in an Emergency Centre require the attendance of basic resus courses that cover 1% of what is seen in an Emergency Centre. This results in Emergency Centre’s being staffed by Health care professionals with no further emergency training since the basic training of medical school. ECM training courses have been designed to cover the breadth of all specialities as they pertain to the emergency centre. The training is fully focused on covering the most critical emergencies right through to the more minor and more abundant green presentations. It includes practical information on how to approach and manage not only EC patients but the management of the Emergency Centre itself. The learning curve for working in an Emergency centre is incredibly steep and with the high turnover of EC staff this often results in new staff not copping and never receiving adequate training. With ECM training staff are able to complete the online curriculum prior to starting in the EC resulting and are then immediately able to deliver improved care. Unit mangers are also guaranteed that their staff are informed and have been trained on the critical knowledge and skills required in an EC. The course consists of multiple videos and students are required to complete multiple assessments to confirm their knowledge acquisition before receiving a certificate that they have completed the specialist designed curriculum. The training is targeted to different Emergency Centre personnel.

Curriculum includes:

ECM Pre-Consult

Emergency Centres are high turnover departments that require patients to be seen rapidly but also thoroughly. A vital part of this is the initial history taking on first assessment but also patient education that is needed post assessment. The need for multiple patients to be assessed at one time often results in important information not being gathered and important information not being shared with patients. ECM Pre-Consult has been developed to assists this vital function. Patients are able to fill in presentation specific information while they wait on their phones or provided tablets. The assessment is interactive with triggering of specific history pathways according to the patients input. ECM Pre-Consult is then able to immediately deliver the information to the Medical practitioner with clear prompts and advise prior to being seen.  The medical practitioner is advised on multiple possible areas to asses that is often not thought of by inexperienced staff. Patients are also able to start receiving focused education on their inputted concerns. ECM Pre-Consult also allows for the pre-notification of Emergency Centres by paramedics before arriving into the emergency Centre with crucial information that normally delays the initiation of appropriate care when time is needed to capture this info after arrival.  

Contact us to find out more or to signup for ECM’s services.